Q: What phone case materials are compatible with this sublimation machine?
A: Our machine works perfectly with heat-resistant materials like PC, TPU, 3D relief surfaces, and sublimation-coated phone case blanks. It is not suitable for uncoated plastic, glass, or metal cases without a sublimation layer.
Q: Do I need professional skills to operate the machine?
A: No. The machine is designed with a one-click start function and an intuitive control panel. We provide detailed user manuals and video tutorials, so even beginners can master the operation within 10 minutes.
Q: Can this machine handle batch production for commercial use?
A: Yes. It features an ergonomic quick-loading clamp design that reduces loading/unloading time. For small to medium-sized businesses, it can process up to 100+ phone cases per hour, meeting daily batch production needs efficiently.
Q: How long is the warranty period, and what after-sales support do you offer?
A: We provide a 12-month warranty for the core components (heating plate, control system) and 6 months for other parts. Our after-sales team offers 24/7 online technical support, and we can send replacement parts via express if needed.
Q: Does the machine come with all necessary accessories for immediate use?
A: Yes we can make an order plan for full set of accessories: sublimation paper sample, heat-resistant tape, user manual, operation video guide, and a basic maintenance kit. You only need to prepare phone case blanks and sublimation ink to start printing.
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